You have a call in ten minutes with someone you last spoke to in November. What did you talk about? What did you promise? What's changed for them since? A Goodword profile answers all of it at a glance: their career moves, every interaction across every source, and the story of how you know each other. It assembles automatically and stays current without you maintaining anything.

Their milestones. Job changes, promotions, new companies, education, pulled in automatically through enrichment. When someone changes roles, the profile updates on its own, and the change can surface as a recommendation.

Your interactions, in one timeline. Every email, meeting, DM, and event you've shared, from every connected source, in order. No more checking three apps to remember when you last spoke.

A bio, generated for you. Goodword writes a short bio of the person from what it knows: role, company, background. It's the objective snapshot, kept current through enrichment, and it isn't yours or anyone else's to rewrite by hand. The relationship story is the part you shape.

The relationship story. At the top of every profile, Goodword writes a short narrative of the relationship: how you met, what connects you, where things stand. It's generated from your actual history: meetings, emails, DMs, shared affiliations, and especially your notes, which feed it. If it's ever off or out of date, update it right on the profile, any time. Unlike the bio, the relationship story is yours to correct. This is the "who is this again?" answer, permanently solved.

Your notes feed the story. Everything you've captured about this person, written or auto-generated from meetings, informs the relationship story rather than sitting front and center on the page (see the Notes article). Private to you, always.

Where their data comes from. Each profile shows its sources (LinkedIn, Gmail, an import, a meeting) so you know why this person is in your network and how current the record is.

Ask AI, right there. The chat bar on every profile answers questions and does work in context: "draft a catch-up message," "what did we discuss in March?", "add a note."

Share the contact. Send someone's card by email, text, or link when a friend asks "can you connect me?"

Ninety-second prep before every investor call. Open the profile: the story says how you know them, the timeline shows the last conversation, your notes hold what they pushed on, milestones show they just led two deals in your space. You walk in current. Founders who reference last conversation's details raise from people who feel remembered.

Institutional memory that doesn't live in your head. Which customer is which, what they bought, what they complained about, who referred them, all on the profile instead of in your memory. When you hire help, they can see relationship history from day one instead of learning your network by osmosis.

Client relationships that survive team changes. When the account lead who "owned" a relationship leaves, the relationship story, timeline, and notes remain. And before any pitch: open the profiles of everyone in the room and know who championed you before, who's new, and what the history is.

Where does the relationship story come from? Your actual shared history: recent interactions, notes, calendar, shared companies and connections. It's generated for you specifically; two Goodword users who both know the same person get different stories.

The story is off or out of date. What do I do? Update it right on the profile any time, or hit regenerate to rebuild from the latest data. It also refreshes on its own after enough new interactions.

Can the other person see any of this? No. Profiles, stories, timelines, and notes are private to your account. Sharing a contact card sends only basic contact details.

Why does a profile look thin? Not enough connected data yet. Enrichment fills in role, company, and LinkedIn context within a few hours of a contact being added; connecting more sources fills the timeline. Add a note with what you know. That alone makes search and drafts smarter about them.

How do profiles stay current? Goodword re-checks enrichment data over time (role changes, new companies, moves) and updates records automatically. This is why a network you imported two years ago is still usable.

Can I fix wrong information? The relationship story is yours to edit directly on the profile any time it's off. The bio and enriched fields like role and company come from Goodword's data and refresh automatically, so those update on their own rather than by hand.

Next: open the profile of tomorrow's most important meeting. If the story and notes make you feel prepared, the system is working. If the page is thin, that's your cue to connect another source. Then see Your daily Goodword for where the profile fits the daily loop.